CastGraph is an industry-leading service provider of live and on-demand streaming, podcasting delivery, and software-as-a-service (SaaS) toolsets for enterprise-level broadcast media organizations. We brings together the industry’s best price-to-performance ratio, a robust and reliable network, and an infinitely scalable cloud-based platform for clients of any size to process, deliver, monetize and playout professional streaming content. CastGraph supports many of the world’s largest Podcasts, global TV and radio broadcasters, video and audio production companies, houses of worship, retail and hospitality businesses, government organizations, medical and healthcare services, and live venues for sports and entertainment. We excels in developing and deploying technologies for business growth and revenue generation, including dynamic ad insertion, mobile streaming and detailed business and data analytics.
We knew that our broadcasters needed to make a profit from their streaming media. So we offered services that broadcasters could afford, and more importantly, generate revenue from. We knew that quality of service is all important in a 24/7 industry, so we built a better streaming network by working with the best people and companies in the industry.
Affordable, Reliable, Scalable became our mantra; a rallying cry we chant loudly.
In CastGraph we are friendly and expert professionals here to help your business succeed. We exist to provide you with the experience, tools, and resources to successfully plan, promote, and deliver successful IP media for large and small businesses.
Here at CastGraph, we make it our primary objective to provide the best in each of the following areas.
CastGraph aims to provide the best service possible. To do this we have assembled a team of highly qualified, highly skilled, professional and friendly people.
Our knowledge base and guidance will ensure that your organization always gets the most out of the rapidly changing internet media market.
Working with CastGraph gives you the confidence of industry leading expertise and content delivery infrastructure, without the liabilities and capital investment required to achieve the same results yourself. By using CastGraph, many of our clients have experienced significant savings over their traditional "in-house" solution. Our combination of customer service and cost efficiency gives our broadcasters the greatest Return on Investment available.
CastGraph has developed a premium network for broadcasters that require mission-critical services. CastGraph' network utilizes multiple top quality tier 1 providers to ensure high speed, global distribution and mission critical delivery. Our network has the redundancy and engineering to virtually eliminate downtime. We offers a 100% network guarantee and around the clock expert emergency support.
CastGraph has consistently chosen to improve our offerings by adding premium network providers, rather than using low cost leaders. It is this investment in service quality that gives Castgraph' clientele the best and most robust quality connection available.
As one of the largest and fastest growing networks, CastGraph empowers you to simply and effectively scale your service as your need dictates. Our services allows both small and large broadcasters to begin services at an appropriate level. We allow you to bypass the fixed costs typically associated with scaling up or down your delivery needs.
We offers buyers the most cost effective, professional grade streaming services available. Importantly, all of our services come with expert one on one customer support and on-call emergency support.
CastGraph has economical and scalable solutions for live and on-demand streaming services, dedicated servers and premium bandwidth services. CastGraph has saved many companies literally thousands of dollars per year by switching to CastGraph.
Customer Service is key to the success of any internet broadcaster. CastGraph provides key management and support so the broadcaster can focus on what they do best; producing great content.
We work with all of our clients on an individual basis. Customers receive a live account manager who personally knows their account. We work together with our clients at all levels of the service, from the initial consultation, to technical setup, to continued support on a daily basis. Clients are encouraged to call or e-mail as often as they require. Our customer support has been highly lauded by our clientele and we consider this as one of the critical components of our service offering.
CastGraph supports all the major media formats including Mp3, AACPlus, QuickTime, Windows Media, Real Media, ShoutCast and Icecast.
I have always thought of Castgraph as more of a partner than just another company I work with. They provide outstanding customer service and a willingness to find solutions to obstacles. Castgraph has also offered flexible, affordable services to meet my changing bandwidth needs over the years, and they have been receptive and responsive to my requests regarding capabilities of the HTML5 player.
The difference with Castgraph is that they are not forcing us into one business model for streaming services. They instead provide us with the streaming services that are right for our model, and deliver the ongoing recommendations, support and troubleshooting we need. That helps us keep costs low and leaves us to focus on program content and customer relationships — which is what we do best.